Auto Dealership Internet Sales Business Development Patriot Nissan - Salem, New Hampshire, United States

  • Automotive, BDC, Business Development, Business Development Manager, Customer Service
  • Salem, New Hampshire, United States

job description

Business Development BDC Internet Consultant Patriot Nissan

Patriot Nissan of Salem, NH, is actively seeking awesome personnel for our  Business Development Call Center/ Internet Sales office.

Our BDC team is the first point of contact for customers who use the web to find out more information about cars we have available. Using phone, email, text, as well as video,  you'd use your great communication skills and enthusiasm to communicate with them, providing the information they're looking for with the goal of setting up a time for them to come in to the dealership for a test drive.

Prior BDC experience at an automotive dealership is really preferred. Bi-lingual skills, Spanish/English is also a skill that we actively seeking.  HS Grad a must, and college is a plus.  If you have the communication skills, a high-motor, and determination to learn and excel, we will back that with consistent training, reviews, and support to help you. Success is in your hands.  If you have worked in another retail environment with phone skills, direct customer interaction, and an understanding of sales, we will certainly consider you as a candidate.

 

To do this right, you will have to:

  • Execute our systems faithfully and with enthusiasm
  • Have enhanced knowledge about the Nissan vehicle lineup that will be provide through our continued training
  • Have up-to-date knowledge of our current inventory, warranties, sales programs, promotional events, website, personnel, and the dealership in general
  • Engage customers with a friendly and outgoing personality via phone, while using a defined set of telephone talk templates
  • Have writing skills that can effectively respond to email requests, in addition to utilizing prepared email templates
  • Ask for and set appointments with customers, and meet pre-set performance goals
  • Provide BDC Manager with daily report on calls, appointments set, and decisions and outcomes of all prospects
  • Follow up with prospects to increase response and reduce amount of no-shows
  • Check-in with customers who have purchased vehicles to make sure they have no issues or concerns
  • Maintain detailed record of all activity in CRM (Customer Relationship Manager) system
  • Attend training courses as directed by management. Course fees will be covered by dealership if determined to have direct impact on job enhancement

This is a salary plus bonus position, with unlimited potential to exceed salary expectations as well. Health,dental and vision insurance paid 100% by Patriot Nissan, with 401k with matching contribution (after 1 year service),flex scheduling,  paid vacations,  and SO many more benefits.

Job Requirements:

  • 1-2 Years of BDC experience at an automotive dealership is really preferred.
  • Having Bi-Lingual skills,  Spanish/English, is highly attractive to us, and is a real plus
  • HS Grad is a must, and college level is a plus

Automotive Dealer Parts Department Assistant Patriot Nissan - Salem, New Hampshire, United States

  • Automotive, Parts Counter Person, Parts dept
  • Salem, New Hampshire, United States

job description

The new Patriot Nissan in Salem, NH is looking to bring on board an additional Automotive Parts Advisor to our Parts Department. Nissan is known for their reliability and is one of the most highly awarded vehicle fleets in the industry, and keeping them running smooth is our business. If you love talking Nissan, and enjoy making customers happy by helping them get what they need for parts and accessories, you should be here!

It would be great to have a a background in Nissan parts, or as a Service Technician looking to make a change or a step up. If you were with another brand with transferable skills, you're still in the hunt! You see, we dont just want to hire someone, we want t hire someone who has a high motor with a desire to make customers your friends.

Bi-lingual skills, English/Spanish would be a very strong asset to have, so please let us know.

What makes it extra great is that we are providing a very healthy compensation package. The salary will be based on around your experience. As a full time associate we provide 100% paid medical/dental/vision, factory training and paid vacations, discounts on parts and service, support for continuing education. Associates with over 1 year of service join in profit sharing plans and additional bonuses. It's strong money.

If you are currently working at another dealership and you need to talk in confidence, let us know when the best time to connect would be, and how best to go about it.   If you don't love where you are now, talk to us!

job requirement

  • Our ideal candidate has experience working with Nissan parts, either from experience in an automotive parts department, or as a service technician.
  • Bi-lingual skills, English/Spanish would be a very strong asset.
  • Reliable transportation, and a safe driving record.

Automotive Dealership Comptroller Patriot Nissan - Salem, New Hampshire, United States

  • Automotive, Business Office, Comptroller, Controller
  • Salem, New Hampshire, United States

job description

Comptroller Automotive Dealership Salem, New Hampshire​

The position of Comptroller at our automotive dealership is focused on creating a performance-based culture, by clearly defining and sharing the goals of the dealership with the accounting and office team.
Tell us of your background in accounting, and your ability to lead others. What is your experience, and your motivation for joining our team?  How would you describe your leadership style and how you interact with other associates, as well as our many vendors?

The scope of the responsibilities is fairly common to the position. While not limited to the following, this is a good general overview of responsibilities:

  • Traditional  business manager & office manager roles & functions
  • Bank reconciliation
  • Credit card & merchant account reconciliation
  • A/R management & collections
  • Payroll & 401k processing, payroll entries
  • HR Administration (benefits management)
  • Report filing
  • Financial reporting, including budget versus actual tracking
  • Cash flow projection reporting
  • Merchant account inquiries (i.e. charge backs & disputes)
  • Insurance & benefits management & review
  • Compensation policy compliance
  • Track and  report on KPI's
  • Help document  & track all key notes, pricing, policies and procedures for key      accounts & top customers
  • Calculating and preparing monthly commission and royalty reports
  • Month end closing procedures needed for the CFO
  • Financial Statement preparation
  • Annual 1099 reporting
  • Annual workers compensation audit facilitation
  • Perform special projects as needed
  • General office management
  • Oversight and  manager of accounting assistants (We currently have 3 full time assistants)

Salary will be based on experience. We will provide an excellent salary package plus bonuses. We offer one of the best benefit packages you will find.  Health,dental and vision insurance paid 100% by the dealership,  401k with matching contirbution (after 1 year service),flex scheduling,  paid vacations,  and SO many more benefits.

Tell us why you are considering our team. Are you currently working and need to maintain confidentiality during this process? We certainly respect that. Please indicate that on your resume. Give us the best phone number, day and time to call you to have a conversation.  If you don’t LOVE where you work, you should really check us out!

job requirement

REQUIREMENTS

  • 3-5 years of previous Automotive Controller experience preferred
  • 2  years minimum Automotive dealership Office Manager/Controller experience      required
  • Controllers should have strong communications, customer service, leadership and      organizational skills
  • Excellent  analytical ability
  • High school diploma is necessary; college or advanced degree preferred
  • A  valid driver’s license

Automotive Service Technician Patriot Nissan - Salem, New Hampshire, United States

  • Auto Mechanic, Auto Technician, Automotive Technician, Service Technician, Service
  • Salem, New Hampshire, United States

job description

Automotive Service Technician

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. 

Responsibilities:
 

Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Ensure that common courtesy is shown toward all customers you come into contact with
o While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
o Keep up to date with all technical publications, Service Comm, and Asist terminal operations
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales 
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Perform any other duties assigned by the Service Manager, ASM or Group Leader
o Always come to work on time, ready to work, and in a clean uniform

job requirement

Ideal candidates will have:
Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Ability to read and comprehend instructions
Ability to exercise good judgement
Valid State drivers license and good driving record

Required Education:
High school diploma or equivalent
Must have technical aptitude displayed by ASE certification
Technical or trade school degree preferred

Compensation:
We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

Its Time To Make The Most Important Move Of Your Career!

Apply Now!


We Would Really Like To Hear From You!

Automotive Sales Consultant Patriot Nissan - Salem , New Hampshire, United States

  • Automotive, Customer Service, Sales Representative, Sales
  • Salem , New Hampshire, United States

job description

Automotive Sales Consultant Patriot Nissan

Our dealership is now open in the Salem market, and we are currently looking to draft some of the area’s top talent to join our sales team.  We are proud to have one of the most awarded and desirable vehicle fleets in the automotive market and our store will be an active leader in the community. If you are a leader on your sales team and feel like you just need a change, we would love to chat with you.

Our preference is for a strong candidate to have 2 years, or more, of automotive sales experience.  Also, we are seeking strong candidates with bi-lingual skills, Spanish/English.

Here is what we know:

  • We provide a strong compensation package that pays you in several different ways.
  • Generous salary plus commissions
  • Flex scheduling
  • You will receive medical, dental, and vision insurance paid 100% by the company
  • You love dogs because we bring them to work.
  • You are comfortable with mobile phones, tablets, computers, and social media sources because let’s face it……. it makes the world turn.
  • You’re going to be talking to a lot of customers. You’ll leave them delighted, because you’re brilliant at customer service.
  • You are at ease and enjoy explaining the vehicle's benefits to our awesome customers.
  • You will be comfortable presenting the vehicle features and benefits in the mirror, to walk-in customers, referrals, repeat customers, the mailman, your neighbors or anyone else that is within earshot.
  • You know how to smile and have fun, and you’re not afraid to do either of them!
  • You have a high-energy motor because that’s just how you are wired.
  • You won’t be afraid of cruise ships because when you have worked here for 10 years, we will go on one together paid for by the company!
  • You will help our customers find the most cost effective vehicle that meets their needs, while giving them a great experience.
  • Our management staff will coach you to success!
  • Employees with one full year of service are included in profit sharing plans
  • Discounts and an associate pricing programs on vehicles, parts and service
  • Graduated vacation plans
  • Support for continuing education and personnel development are included

Tell us why you are considering our team. Are you currently working and need to maintain confidentiality during this process? We certainly respect that, so please indicate on your resume. Give us the best phone number, day and time to call you to have a conversation.

If you are in automotive sales, and you don't LOVE where you work, let's talk!

Job Requirements:

  • Previous automotive sales experience is preferred.  If you have worked successfully  in a direct customer sales environment, we would be interested in talking
  • Bi-lingual skiils, Spanish/English is a real plus
  • A valid driver's license, with a clean driving record